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Send us your Request for Service and Tails of the City
will schedule a Pre-Service Interview right away! We’d love to hear from you!

Give us a call

1-866-25-PETCARE (1-866-257-3822)
Business Hours: 9 am – 5 pm M-F
Pet Care Hours: 24 hours a day, 7 days a week, 365 days a year

Ask us a question or request services

Fill out Contact Form or Email:

How to Find Us

We proudly serve the entire DMV and Baltimore areas – DC, Maryland & Virginia. Our headquarters is located in Adams Morgan in Washington, DC.


Tails of the City
P.O. Box 21571
Washington, DC 20009

Visit Our Affiliated Company BORN TO RUN PET FITNESS.

born to run fitness logo

Contact Us Today

    Once You Become A Client

    Tails of the City is pleased to offer you an online account through your Client Portal. If you already have an account with us, you can login here. If you are a new client and do not yet have an account, please contact us via this page.

    If you use your Client Portal, you will have access to a host of new features that will make your life simpler.

    • You can update your own account information
    • Provide us with emergency contact information
    • Tell us about your pets and their unique pet care instructions
    • Upload your favorite pet photos
    • View your pet care schedule to ensure that we have the correct services booked for you
    • See GPS data relating to visits made for your pets, adding transparency and peace of mind
    • Book and cancel services online using our advanced booking service
    • Pay your balance with your credit card
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